Privacy Policy

Introduction

EcoAdventures Canada ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to coordinate community-based tourism experiences across Canada.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when contacting us or using our coordination services:

• Name and contact information (email address, phone number, mailing address)
• Travel interests, preferences, and experience requests
• Seasonal availability and scheduling information
• Any additional information you choose to share about your interests in community-based tourism

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To coordinate connections between you and community tourism operators
• To respond to your inquiries and provide information about available experiences
• To communicate with you about scheduling, logistics, and trip coordination
• To improve our website and services
• To comply with legal obligations and protect our rights
• To send occasional updates about seasonal experiences (only if you opt in)

Information Sharing and Disclosure

We share your information only in the following circumstances:

With Community Operators

When coordinating experiences, we share relevant contact and preference information with the specific community operators hosting your visit. This is necessary to arrange your experience and ensure operators can prepare appropriately.

Service Providers

We may share information with third-party service providers who assist with website hosting, email communications, and other operational functions. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

If EcoAdventures Canada is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When coordinating experiences, we maintain records of communications and arrangements for operational and liability purposes.

Your Privacy Rights

Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational limitations)
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent for communications at any time

To exercise these rights, contact us at [email protected] or +1 514-273-7775.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. You can control cookie preferences through our cookie banner when you first visit our site. For more information, see our Cookie Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information is processed and stored in Canada. If you are accessing our services from outside Canada, please be aware that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

EcoAdventures Canada
5220 Av. du Parc
Montreal, QC, Canada
Email: [email protected]
Phone: +1 514-273-7775